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Privacy policy

“Alkemia Padel” is deeply committed to complying with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the General Data Protection Regulation (RGPD) (EU) 2016/679, of April 27, and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD , hereinafter LOPD).

In accordance with these regulations, we inform you that the use of our blog may require the provision of certain personal data through registration or contact forms, or by sending emails, and that these will be processed by “< strong>Alkemia Padel”, Responsible for the treatment, whose data is:

- Company Name: Alkemia Padel SL
- CIF: B09996570- Address: Lugar Someso 56A, 15008, A Coruña
- eMail: info @alkemiapadel.com 

 

Collection and Processing of Personal Data

A personal data is any information related to a person: name, email, address, telephone, NIF/NIE... Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the address IP assigned by your Internet access provider.

"Alkemia Padel", as Responsible for the Treatment, has the duty to inform the Users of its website about the collection of personal data that can be carried out, either by sending an email or to the fill in the forms included in the website.

Only the precise data will be obtained to be able to perform the contracted service, or to be able to adequately respond to the request for information made by the User. The data collected is identifying and corresponds to a reasonable minimum to be able to carry out the activity carried out. In particular, specially protected data is not collected at any time. In no case will the data be used differently than the purpose for which they were collected.

Contact/email forms

Purpose: Respond to your request for information made through our contact form(s).

Legitimation: The legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.

Data transfer: Personal data will be processed through servers managed by Shopify, which will have the consideration of Treatment Manager.

Newsletter subscription forms

Purpose: Sending communications, some of them commercial, of interest to the Users according to the theme of the blog. As established by the LSSICE, "Alkemia Padel" undertakes not to send commercial communications without identifying them as such. For these purposes, the information sent to clients for the maintenance of the existing contractual relationship, if any, will not be considered as commercial communication.

Legitimation: The legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.

Data transfer: Personal data will be processed through servers managed by Shopify and Mailerlite which will be considered the Data Processor.

Registration forms/client registration/contracting

Purposes:

-Manage your User registration on our website.

-Manage purchases made.

-Provide information about the processing and status of purchases.

-Historical record of purchases made on our website.

-Comment and content management.

-Sending communications via email and/or telephone, in order to inform the User of possible incidents, errors, problems and/or order status.

    Legitimation: The legal basis that legitimizes this treatment is the execution of a contract.

    Data transfer: "Alkemia Padel" will not transfer or communicate your data to any third party, except in the cases provided by law or when the provision of a service implies the need for a contractual relationship with a third party. Treatment Manager. Thus, the User accepts that some of the personal data collected is provided to these Treatment Managers (payment platforms, agency,intermediaries, etc.), when necessary for the effective performance of a contracted service or purchased product.

    The User also accepts that some of the services may be, totally or partially, subcontracted to other people or companies, which will be considered Treatment Managers, with whom the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established in their respective web pages. The User may refuse to transfer their data to those in charge of the Treatment, by means of a written request, by any of the aforementioned means.

    Furthermore, in those cases in which it is necessary, Customer data may be transferred to certain bodies, in compliance with a legal obligation: Spanish Tax Agency, banking entities, Labor Inspection, etc.

    Minors

    Only people over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of children under 14 years of age, the consent of their parents or guardians will be a mandatory condition for us to process their personal data.

    On the other hand, only people over 18 years of age can contract our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.

    User Registration

    When the User registers through the corresponding form, the information we collect includes:

    - Name and surnames
    - Email and/or telephone
    - Shipping addresses
    - IP
    - Username/password

      In addition, the User must accept the terms and conditions. Passwords are at the User's discretion. They do not expire. To recover the password, the User must go to the specific form and enter their email.

      The User, once registered, has access to a private panel, in which he can see certain contents, record purchases made, etc. You can also manage your account options, such as password or User data.

      The User may receive the following notifications:

      - When registering on the platform (account validation email).

      - When making purchases, such as proof of purchases, incidents, shipments made, etc.

      - The User receives the store's newsletter if they have registered with it, from which they can unsubscribe using the corresponding links included at the bottom of the newsletter.

      - By password recovery (specified in the previous field).

        In "Alkemia Padel" we will block a User account if it commits suspicious or fraudulent actions. User accounts are not deleted for lack of use. To delete an account, the User must request it through their User panel, or by contacting us.

        Security Measures

        Users of the "Alkemia Padel" website are informed that the security, technical and organizational measures within our reach have been adopted to prevent the loss, misuse, alteration, unauthorized access and theft of the data, and thus guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current regulations on data protection.

        The personal data collected in the forms are subject to treatment, only, by the staff of "Alkemia Padel" or the Designated Treatment Managers.
        The “Alkemia Padel” Website also has SSL encryption, which allows the User to securely send their personal data through the website's contact or registration forms.

        Data accuracy

        The User declares that all the information provided by him is true and correct and undertakes to keep it updated. The User will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may result from the falsity of the same. It is important that, so that we can keep the personal data updated, the User informs "Alkemia Padel" whenever there has been any change in them.

        Exercise of User Rights

        The LOPD and GDD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do this, the User must go, providing documentation that proves his identity (DNI or passport), by email to info@alkemiapadel.com, or by written communication to the address that appears in our Legal Notice. P >

        Said communication must reflect the following information: name and surname of the User