FAQs

ABOUT OUR BLADES

Where do you make your shovels?

All our rackets are designed and manufactured in Spain, in the factory of the former manufacturing director of the old Vibora, high-end Sioux, etc.

Why do you manufacture in Spain?

At Alkemia we seek excellence, and we want to offer the market the rackets that best respond on a paddle tennis court.

We have tested blades from dozens of factories, and the one that manufactures the best quality in Spain, for three reasons:

  • They continually bet on R&D (they were the pioneer factory in the production of blades with an elastic core).
  • They have the most advanced materials and techniques in the sector (which is why a large part of the high-end rackets of other brands are made in this factory).
  • They offer much higher quality control than Asian factories.

Despite the significant cost savings that manufacturing in Asia would entail, at Alkemia we are committed to the highest quality, and we find this in this 100% Made in Spain factory.

Can you advise me on which racket to buy?

Of course. We have been advising people for more than 10 years to choose their shovel. You can contact us through our contact page, or use our recommendation tool.

How many Alkemia make up the 3.0 collection?

This year we will put on sale a total of 6 models. For this Christmas, we are previewing 4 models: The Alkemia Vento 3.0, the Alkemia Ignis 3.0, the Alkemia Terra 3.0 and the < a href="https://alkemiapadel.com/en/products/alkemia-tenebris">Alkemia Tenebris 3.0

Which is the most powerful Alkemia?

The Alkemia Tenebris 3.0 is the most powerful racket in our collection, given its tear-shaped mould, its rubber Black EVA, and its double layer of 3K carbon fiber, which provides a medium-hard touch and maximum power in shots.

What is the most versatile Alkemia for someone conservative?

The Alkemia Vento 3.0 is the representation of versatility within the Alkemia rackets, especially for the most conservative players. Its tear mold gives it a great sweet spot and good power in the shots, which added to its great ball output and its medium/medium-soft touch delight those who seek to dominate the point comfortably without giving up a good power.

What is the most versatile Alkemia for a puncher?

The Alkemia Ignis 3.0 is the ideal union between power and versatility, being the racket ideal for players looking for versatility with a certain predilection for the offensive aspect. Teardrop mold with a great sweet spot and manageability, and a medium/medium-hard touch make the Ignis one of the most powerful rackets in the collection, which combined with high control and moderate ball output make it a racket that combines perfectly versatile and powerful.

Which is the most controlled Alkemia?

The Alkemia Terra 3.0 is the racket with more control within the Alkemia collection . Its round mold gives it great maneuverability and a very wide sweet spot, making it very easy to move on the court and preventing the ball from going dead on off-center hits. Made with 100% carbon fiber faces, which combined with the Black EVA rubber makes the Terra 3.0 feel medium/medium-hard, giving it great control and making it the ideal for those seeking precision of a surgeon on the track.

PAYMENTS AND SHIPPING

What payment methods do you accept?

We accept payment by card and Paypal.

Where do you ship?

We ship to Spain (Peninsula and Balearic Islands) and the rest of the European Union.

What are the shipping costs?

For orders to mainland Spain, shipping costs are 5 euros for orders less than 180 euros, and free for orders over 180 euros.

For orders to the Balearic Islands, shipping costs are 7.5 euros for orders less than 180 euros, and free for orders over 180 euros.

For orders to Portugal, shipping will be free with the purchase of 2 rackets.

For orders to the rest of the European Union, shipping costs vary by country and are detailed in the payment gateway.

What are the delivery times?

The delivery time for our orders is 48 to 72 hours to mainland Spain, up to 5 days to the Balearic Islands, and 5 to 10 days to the rest of the European Union.

How can I know the status of my order?

As soon as your shovel leaves our warehouse, an email will be sent to you with the shipment tracking number, so you can know where your shovel is at all times.

MORE INFORMATION ABOUT SHIPPING

WARRANTY AND RETURNS

Can I cancel my order?

Yes, you can cancel your order as long as it has not left our warehouse. To do this you must write to info@alkemiapadel.com with the information of your order and the reason.

What is the right of withdrawal?

Alkemia shovels have the right of withdrawal, and can be returned within the first 14 days of receipt, and as long as it has not been tampered with or used, and maintains the original seals and packaging.

The shipping costs of the right of withdrawal will be borne by the buyer.

What guarantee do Alkemia rackets have?

As dictated by current European regulations, Alkemia shovels have a two-year after-sales guarantee from the date of issue of the product's sales invoice, and you can request the return or replacement of said products if they present a factory defect or do not correspond to what is announced on the web.

MORE INFORMATION ABOUT WARRANTY