FAQs
About our rackets
What is Alkemia Padel?
Alkemia is a padel racket brand with rackets 100% made in Spain and sold directly to players, with no middlemen. That allows us to offer top-tier materials and performance at a fairer price.
Why is your price so competitive?
Because we sell direct: we remove distributor commissions and extra margins. We prefer to invest in manufacturing, materials, and quality control—not markups.
Where do you manufacture your rackets?
All our rackets are designed and manufactured in Spain, in a factory with advanced processes and extremely strict quality control.
Why do you manufacture in Spain?
At Alkemia, we aim for excellence: we want rackets that truly perform on court.
After testing rackets and factories for years, we chose to manufacture in Spain for three reasons:
- Constant R&D: real progress in materials and construction—such as our pioneering “Full Frame” technology, a one-piece build from handle to head that minimizes the risk of breakage.
- Top-level techniques and materials: processes typically reserved for high-end ranges.
- Superior quality control: consistency and reliability over cheaper manufacturing. All rackets leave the factory at virtually the same weight, so you get exactly the feel you expect.
Even though manufacturing in Asia would mean significant cost savings, we choose to prioritize maximum quality. And for us, that’s found here.
Advice
Can you advise me on which racket to buy?
Of course. We’ve spent over 10 years helping players choose their ideal racket.
You can contact us via our contact page, or use our racket recommendation tool.
Choose your Alkemia
Which is the most powerful Alkemia?
The Alkemia Thunder is the most powerful racket in the collection: diamond shape, top-level attacking performance, and a response designed for players who want to maximize smash and finishing.
Which Alkemia is the easiest to use?
The Alkemia Vento is the most comfortable all-rounder: teardrop shape, a generous sweet spot, great balance, and an easy feel to control the point without giving up power when you need it.
Which Alkemia is the most versatile?
The Alkemia Ignis is the definition of versatility: a true balance between control and power for players who want one racket for everything.
Which Alkemia is the most versatile (for power hitters)?
The Alkemia Tenebris is the most powerful teardrop: perfect if you want versatility with extra punch, while keeping a larger sweet spot than a diamond-shaped racket.
Which Alkemia offers the most control?
The Alkemia Terra is the control racket of the collection: round shape, a wide sweet spot, and lots of ease to build points with precision and consistency.
What’s the difference between round, teardrop, and diamond shapes?
- Round (Terra): maximum control and a large sweet spot.
- Teardrop (Vento / Ignis): the best balance between control and power.
- Diamond (Thunder): more power and attack, more demanding.
What’s the difference between Alkemia models?
- Terra — Round · Total control · Very large sweet spot · Ideal if you prioritize precision and consistency.
- Vento — Teardrop · Comfortable versatility · Great balance and ease of use · For “conservative” players who want it all.
- Ignis — Teardrop · The most versatile · A true balance between control and power · For players who want one racket for everything.
- Tenebris — Teardrop · The most powerful teardrop · Versatility for power hitters · More punch when you go for it.
- Thunder — Diamond · The most powerful · Top attacking performance · For players who want maximum finishing (more demanding).
Can I choose the racket weight?
Yes. At Alkemia you can choose the weight, something not every brand offers.
What weight do you recommend?
It depends on your style, physique, and preferences:
- More maneuverability and speed: lower weights.
- More stability and punch: higher weights.
If you message us, we’ll recommend an exact range based on your profile.
Does weight really make a difference?
A lot. It changes maneuverability, stability, fatigue, and overall feel. Choosing the right weight is often one of the most noticeable upgrades.
PAYMENTS & SHIPPING
What payment methods do you accept?
We accept payment by card and PayPal.
Where do you ship?
We ship to Spain (Mainland and Balearic Islands) and the rest of the European Union.
What are the shipping costs and delivery times?
- Spain and Portugal (48–72 hours): FREE
- Cyprus (5–7 days): €45
- Sweden, Finland, Malta, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Greece, Romania (5–7 days): €25
- Rest of the European Union (5–7 days): €15
How can I track my order?
As soon as your racket leaves our warehouse, you’ll receive an email with the shipping tracking number, so you can always see where your racket is.
WARRANTY & RETURNS
Can I cancel my order?
Yes, as long as the order has not left our warehouse. Email us at info@alkemiapadel.com with your order details and the reason.
What is the right of withdrawal?
You can return your order within 14 days of receiving it, provided that:
- it has not been used or handled,
- it keeps the original seals and packaging.
Shipping costs for withdrawals are covered by the buyer.
What warranty do Alkemia rackets have?
As established by current EU regulations, our rackets come with a 3-year warranty from the invoice date, for manufacturing defects or if the product does not match what was advertised.
What does the warranty cover and what doesn’t it cover?
- Covers: manufacturing defects.
- Doesn’t cover: impact damage (wall/floor), wear from use, misuse, modifications, or improper use.
How do I make a warranty claim?
Email info@alkemiapadel.com with:
- order number / invoice,
- photos (and a video if possible),
- a brief explanation of the issue.
We’ll tell you the next steps as soon as possible.
Racket care
How do I take care of my racket so it lasts longer?
- Avoid impacts against walls/floor.
- Don’t leave it in the sun or inside the car.
- Store it in a cover and in a dry place.
- Use an overgrip to protect the grip and improve hold.
Contact
How can I contact you?
Through our contact page or by emailing info@alkemiapadel.com.